Refund Policy

Our Refund Policy

3 Day Money Back Guarantee & Refund Policy Refund Policy: At shadowtelevision.com, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the service you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right. Although we’d love to know where things went wrong, or how we can improve, you can follow the steps below for a full refund within 3 days of your purchase date. If the 3 days has passed and you have a problem, you can contact us any time via our live chat support on our website or via ticket on your account. Once you’ve requested a refund, you can’t subscribe to our service again at any time in the future. Requesting a Refund Follow the steps below to get your refund started:
  • Email your request to refunds@shadowtv.co
  • Use the same email address you used to buy our services.
  • Include your invoice number.